Payment and Order Information
Payment Options
This page provides payment and order information for Academic Apparel customers. We accept several forms of payment depending on the type of product being ordered and the organization placing the order. Available payment methods include credit cards, checks, eCheck, approved purchase orders, and, in limited circumstances, international wire transfers.
Because many of our products are made to order or customized, payment requirements may vary by product and type of customer. If you have questions about the payment terms for a particular order, please contact us before placing your order.
Quick Payment Summary
- Credit Cards: Accepted for eligible orders. A 3% processing fee applies to all credit card payments.
- Checks & eCheck: Accepted for eligible orders.
- Purchase Orders: Available to qualifying schools, universities, government agencies, and approved organizations. $1,000 minimum order. Net 30 terms.
- Custom Choir Robe Orders: Generally require a minimum 50% deposit before production begins.
- International Wire Transfers: Available by prior authorization only. A $50 wire-transfer fee applies.
Credit Card Payments
We accept major credit cards for eligible orders.
We add a 3% processing fee is added to all credit card payments.
For orders being placed with one of our downloadable order forms, please follow the payment instructions included with the form.
For security reasons, please do not send credit card information by ordinary email.
Checks and eCheck
We accept U.S.-based personal and business checks for eligible orders. We also accept eCheck payments.
If you are submitting an order by mail, please include your check and completed order form as instructed on the applicable order documents.
Please allow sufficient time for mailed payments to reach us when your order is needed by a particular date.
Purchase Orders
Academic Apparel accepts purchase orders from qualifying schools, universities, government agencies, and other approved organizations.
The minimum order amount for payment by purchase order is $1,000.
We generally bill approved purchase-order accounts on Net 30 terms, meaning payment is due within 30 days of the invoice date.
If you intend to pay by purchase order, please contact Academic Apparel before placing the order so that we can confirm eligibility, billing information, and payment terms.
The organization responsible for payment should issue the purchase order and should include complete billing, shipping, contact, and authorization information.
Deposits for Custom Choir Robe Orders
Custom choir robe orders generally require a deposit before production begins. Our standard choir robe order terms call for a minimum 50% deposit with the order.
The remaining balance and final payment arrangements will depend on the terms established for your order. Shipping charges and applicable sales taxes are additional unless specifically included in your quotation or order.
Because choir robes are often manufactured or customized specifically for a customer, please make sure all styles, fabrics, colors, sizes, quantities, and customization details are correct before submitting your order and deposit.
C.O.D. and Balance Payments
We may ship some choir robe orders C.O.D. or under other balance-payment arrangements established when the order is placed. established when the order is placed.
If your order will use C.O.D. terms, Academic Apparel will confirm the amount due and the shipping and payment arrangements before shipment.
If you are unsure whether C.O.D. is available or appropriate for your order, please contact us before ordering.
International Wire Transfers
Academic Apparel may accept international wire transfers on a case-by-case basis with prior authorization with prior authorization from Academic Apparel.
We add a $50 wire-transfer fee is added to orders paid by international wire transfer to help cover bank and processing charges.
Because international wire transfers require additional verification and are subject to increased fraud and security concerns, please contact us in advance. Do not send a wire transfer without first receiving authorization and payment instructions directly from Academic Apparel.
How to Place an Order
You can order many products directly through our website. For products requiring measurements, customization, institutional billing, or detailed specifications, downloadable order forms are also available.
Please submit completed order forms according to the instructions provided with each form.
We do not take complete orders over the telephone because we need a written or electronic record of the products, sizes, colors, customization, and other details being ordered. However, we are happy to answer questions and help you determine what information is needed before you submit your order.
Questions About Payment or Ordering?
If you are unsure which payment method or payment terms apply to your order, whether your organization qualifies for purchase-order terms, or whether a deposit is required, please contact Academic Apparel before submitting your order or payment.
Toll Free: (800) 626-5000
Local: (818) 886-8697
Fax: (818) 886-8743
We are happy to answer questions about payment arrangements, purchase orders, custom orders, measurements, production requirements, and ordering procedures.